Justtimez.com — Returned Casio Edifice watch and not happened refund amount

Address:Mumbai
Website:justtimez.com

I purchased Casio Edifice watch from https://justtimez.com/ site and returned that watch on 08Nov2021 due to defect one. I paid Casio Edifice Watch Rs. 1595/-. Here enclosed justtimez site Casio Edifice watch purchased invoice as shown below.

The Casio Edifice watch returned through Delhivery courier to justtimez office and delivered on 16Nov2021. Here I enclosed Delhivery courier partner return pickup receipt tracking details for your reference.

On the same day (08Nov2021) returned one more product (Candes Ceiling fan) through Ecom express courier and tracking number [protected]. This ceiling fan product purchased from https://www.moglix.com/ Unfortunately, Ecom express courier partner wrongly delivered to Casio Edifice Watch seller’s address and updated to their site the same. They have delivered on 18Nov2021.
Below My Candes ceiling fan pack image for your reference.

If you need invoice details for the candes ceiling fan, let me share it with you.

On 25Nov2021 connected with justtimez site customer care service for their returned pickup Casio Edifice Watch whether they have received or not from their end. They confirmed to me, received only Candes ceiling fan not Casio Edifice watch. So, they promised to me, share return pickup details for my Candes ceiling fan which they have wrongly received from their end.
After that, I shared return pickup delhivery courier (Casio Edifice watch) receipt even though now they are telling, they didn’t receive watch and asking courier delivery person contact details. I asked to raise complaint from your company site to delhivery courier partner for unreceived product. They are not ready to do anything and close my complaint.

Now Candes ceiling fan also their hand and not ready to return to me even I agreed to pay return courier changes also.
Also, Caso Edifice watch also they have received on 16Nov2021 through Delhivery courier partner, and they want to cheat with me.
So I need solution
• Return pickup contact details and address for My Candes ceiling fan. So I need to hand over to Moglix site seller.
• Refund amount that I have paid for the returned Casio Edifice watch
+3 photos
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