Kabra Express Logistics Pvt Ltd — Service Issues

I have booked a parcel form Bharuch to Vapi, due to some reasons the party has not picked-up the parcel from vapi. now the material is lying at Kabra's bapunagar godown and i am continuously chasings for the material, but the team is not responding properly since last 1.5 months.
most of the time they are not picking up the calls. Now i need the material back to Bharuch.
Docket No: VAGT[protected]
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