Kailash Healthcare — Doctors lack basic courtesy towards their patients

Address:

CG2/201 Supertech Capetown Sector 74 Noida

He lacks basic courtesy to talk to a patient. I visited him today on 5th sept 2022 due to pain in my arm. When he asked since when I had pain, I told him from last 10-12 days and I added that long back I had a ligament injury in same hand so it some times pain on and off but now it is continuing for last few days. He got irritated and said "dimag khrab kar dete hai..pucho kuch aur batate kuch hai...kya itne saalo se pain ho raha hai". I was take aback on this response as I was not expecting a doctor to insult a patient for telling the medical history and it didn't even took more than 2 mins. I myself is a professor and I am not the kind of person who hold back in such situations but since it was a hospital therefore I controlled my emotions at that time so other patients doesn't suffer. But I have been anxious because of this from last 6-7 hrs and not able to sleep as i am feeling that I paid for his service and I never said anything that could probably irritate him. I have been visiting kailash hospital for about 12-13 years now but this is really upsetting when I was already in pain. I was with him not for more than 5-7 min and during this period he talked on phone for at least 2 min. Very disappoint to see such behaviour from a famous and learned doctor.