Kajal Kurti — no refund on returns

Address: Ujjain, Madhya Pradesh, 456010
Website: kajalkurti.com

I have ordered 2 kurtis from kajalkurti on 16 november and returned them due fitting issues. The reverse order was timely placed and pickup was also done the next day.
Sinc then iam continuously contacting the customer support team but they don't seem to care. I have called them for more than 12 times in last 25 days.
Till date no refund has been made in the wallet. Status also displays pickup pending.
It seems that this is a fraud company.
My order no. Kk1064522
This is my request to the manger who is responsible for the same to do the needful and refund the money.
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    Ujjain
    Madhya Pradesh
    India
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