Kalyani Motors — accessories and state permit not provided

Address:

Bangalore, Karnataka, 560066

Purchased maruthi dezire tour from kalyani motors brookfield.
There was mela going on in bbmp ground nearaces layout, that time i booked the vehicle wih full cash (July), delivery is on date but during delivery
They provided tax receipt and bill.

1. They committed that within 5 days of delivery we will get the vehicle number plate but that got delayed more than a week, after fixing number plate they took almost 15 days to give the rc but that time they not provided the state permit (My uncle visited the shop).
Later i asked them about the permit now they are telling that they have provided that, but my uncle who collected rc from cabin where person only provided rc nothing else. One day i called the guy and asked him about sate permit he asked me wait for two days, later i called that guy he told to visit branch by 1pm to collect the state permit, so i came to branch leaving all my work, they make to wait for 4hours (4th october).
Later i connected to manger they told we will arrange to get that doc within two days, again after 2 days got the same reply still we are trying to get the doc from rto, they told give us time till 18th october, i said ok when i contacted them they told we cant get the doc now yiou to raise complain and apply for duplicate, i am not understanding what they are thinking about customers, here itd there duty to provide all the documents to customer, but now i dont have state permit with vehicle who is responsible if rto caught the vehicle,.

2. While booking time they committed that will include the window wizer and wheel cap in accessorizes, during delivery they told there is not stock so will gave those accessorizes when you come to collect rc, and they requested if you get any call please tell us we have recieved every thing nothing is pending from our said we did the same, because we believed in kalayni motors thought you guys will neve cheat customer but thing happened is different when i asked those accessorizes they are telling that those are not included in package the guy who committed that is left job we cant arrange those things, want to understand that this how you guys treat customer, when i am paying check i have given in the name of kalyani not to your delivery guy or some one its kalyani motors responsibility to take care of that.
I am not happy with the things going on with kayani motors, if i was aware you guys will make us to visit showroom again again they i have never been to your branch.

Now my kind request is even after 3 month of delivery i not got accessorizes completely and state permit. I thought to raise a complaint before taking it to review or social media, because i never had experience like this with kalayni before, so i hope for good things dont want to give negative feedback because my previous experiences are good