[Resolved]  Kamal Solar — 200 L Kamal solar tank started leaking post your technician open and clean with toilet cleaner acid which is damaged the tank

Address:

560099

Sent many mail, but not getting any response, wanted to escalate this issue to higher management, how Kamal Solar respond to customer and do the damange to customer property with following inproprer procedure to clean the solar water heater .

Kindly make this fix ASAP, or replace the tank which is damage by your technician..


Tank leakage
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சூரியா ரா

AttachmentsJul 13

to Solar

Hi, Kindly find the attached pic of our solar tank as discussed over phone, which is started leaking post your technician open and clean with toilet cleaner acid which is damaged the tank

Kindly fix this asap, make sure your technician know the proper procedures for cleaning solar water heater system

Customer name: S.Ramalingam

Thanks
Suriya
[protected]
4 Attachments

Recipients

[protected] Forwarded message[protected]
From: சூரியா ரா
Date: Wed, Jul 13, 2016 at 8:36 PM
Subject: Tank lick age
To: [protected]@kamalsolar.com
Cc: SURIYA R


Hi, Kindly find the attached pic of our solar tank as discussed over phone, which is started licking post your technician open and clean with toilet cleaner acid which is damaged the tank

Kindly fix this asap, make sure your technician know the proper procedures for cleaning solar water heater system

Customer name: S.Ramalingam

Thanks
Suriya
[protected]


--
With Best Regards
Suriya
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சூரியா ரா

Jul 27 (7 days ago)

to Solar
Hello, ,

Can I know when you going to get back and solve reported issue.

Thanks
Suriya
சூரியா ரா

Jul 28 (6 days ago)

to Solar
Hello,

Can we know what action taken so for this reported issue ?

Thanks
Suriya
சூரியா ரா

10:04 PM (2 minutes ago)

to Solar
Hello,

Hello,

Can we know what action taken so for this reported issue ?

does this is way you respond to your customer and sell your product

Thanks
Suriya


On Thu, Jul 28, 2016 at 7:23 PM, சூரியா ரா wrote:

Hello,

Can we know what action taken so for this reported issue ?

Thanks
Suriya

On Wed, Jul 27, 2016 at 1:13 PM, சூரியா ரா wrote:

Hello, ,

Can I know when you going to get back and solve reported issue.

Thanks
Suriya

On Wed, Jul 13, 2016 at 8:36 PM, சூரியா ரா wrote:

Hi, Kindly find the attached pic of our solar tank as discussed over phone, which is started licking post your technician open and clean with toilet cleaner acid which is damaged the tank

Kindly fix this asap, make sure your technician know the proper procedures for cleaning solar water heater system

Customer name: S.Ramalingam

Thanks
Suriya
[protected]


--
With Best Regards
Suriya


--
With Best Regards
Suriya


--
With Best Regards
Suriya

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