Kapil Chit Funds — Abnormal delay in maturity payment(almost 2 years)

We are looking for your support to provide us resolution, We have a chit in your company and that has been closed in an auction by adjusting the future payments against other chit, However we did not receive a 1 lakh rupees of chit amount till now, Chit has been closed in july2020. We have reached out your branch located in Parvathipuram, Andhra pradesh. Multiple times and manager is saying all the time it will come by next quarter now 7 quarters completed, We did not understand why I have not receive my amount till now after closure As per company norms amount should be repaid with in 3 months and the question is when will I get the final settlement. I could not find any of the company official contact anywhere, finally I am here, please expedite the process of final settlement.
Chit reference :FPBT07G-12
Chit value:200000
Name: Akkena Alivelu
Date of opening:06/11/2016

Company Main branch details:
KAPIL CHITS (KOSTA) PRIVATE LIMITED
40-6-4a
1St floor
Mogal Rajapuram
Vijayawada-520010