Kapil Chit Funds — prize chit not credited even after 2 months

Address:

196, Nagarjuna Sagar Rd, Phase 4, Balaji Colony Phase 1, Hastinapuram, Hyderabad, Andhra Pradesh, 500070

I am a customer of your Hyderabad Hasthinapuram Branch holding Chit# FKLTT09J22, which was prized in the month of October. I have submitted all the documents in Dec 1st week to Mr Jayapal who used to work in Hasthinapuram who after submitting the documents moved to a different branch.

The chit money is not credited to my account yet I was give number of branch manager Anil Kumar Dayyala ( [protected] -who never picks up calls) and Sunil ([protected]) who I talked to but always says some or the other reason but never provided my with the details of my chit.

This is a money related product where every day affected causes a serious mental trauma to the customers and this behaviour of the employee is extremely unsatsifying. Not sure how effective this complaint hoping it gets resolved and I get my money credited soon.