Kapil Chit Funds — Security Breach - My documents in kapil

Address:Madinahuda , Hyderabad

Hi Sir,
This is Kishan Reddy Lambu, I have enrolled the two chits with believe and hope in Kapil chits to fulfil my financial needs.
I have enrolled the below two chits in MADINAGUDA Branch Hyderabad, One of the employee of Kapil Shyam Kumar Reddy R used to collect the money from me to payment of monthly installments.
FMDT04J-2
FMDT04J-7
The agent ( Shyam Kumar Reddy R) who used to come to me for collection used my documents to lift his chits without noticing me. I had not informed by Kapil group, and I have also not signed any documents as surety. I have not got any verification call and physical presence of verification to my house as they are saying that the verification has happened but no proof of that. The employee has cheated and run away after lifting his chits.
I have raised request to provide details to me what are the documents of me used by shyam sunder Reddy R (agent) to lift him chits?
I requested Manager of madina guda, he is not helping to get the details of documents which are used by agent (Shyam sunder Reddy R) to lift him chit. Manager is not giving clearance when I lift my chiti. He is saying some story to hold money. I'm not responsible which I didn't not authenticated to him (shyam) to lift chiiti,
I have too much security concerns to use my documents illegally by Kapil employee (Agent) and not showing to me any documents by manager when I have requested to show up the details when somebody used my documents.
I'm asking questions to branch manager, but he is not able to answer.
When and how has he used my document even I did not sign on papers?
The verification was not happened as I have not received any call to approve the chit to lift the agent (Shyam)? How is manager approved to lift the chit of him without any verification?
The Agent (Shyam Kumar Reddy R) has done lot of fraud in Branch and all branch employees including manager is not taking responsibility to help customer to solve the issue

Regards,
Kishan
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Kapil Chit Funds customer support has been notified about the posted complaint.
Sep 30, 2021
Updated by Kishan Reddy Lambu
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