Kapil Chit Funds — services not available

Address:

502220

Dear sir i have been kapil chit fund customer since last 11years. I have deposited some money with kapil chit fund narayanpet branch now which accumulates to nearly 10lakhs. Now i need money for my house construction. I want to withdraw the deposit same thing i asked manager narayanpet but he suggested as it will mature in coming year if you withdraw you will lose huge amount. So he adviced me do to start new chit and i will lift the chit in first month on this assurance i paid rs.20000 in the month of september 2019.. But till now there is no answer received either from manager narayanpet branch nor collection boy even they are not ready to lift my phone. For my home completion i borrow money from finance companies with rs.2/- interest per month. Eventhough i have my money deposit with your kapilchit narayanpet branch why should i borrow money from private finance?. Iam going to consumer forum if not settle this issue.