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Karnataka Bank — 500 showing debited but not received

Dear sir/madam,
This is the nth number of time I have complained.
I had debited 7000₹ on 29th oct 2020 from an atm in Bangalore but received 6500₹. 7000₹ was actually debited from account but received only 6500₹ in hand.
I want the amount of 500 to be credited to my account as soon as possible.
Regards
Shaneya
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