Karnataka Bank — About internet banking

Roni Munshi

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 743609

I am Roni Munshi, Acc no. C/A [protected] (Amtala Branch) West Bengal, firstly I applied for internet banking, they provided me view facility, not transaction facility, I informed to bank branch and customer care, they did not respond, after 6 time requests they sent a mail that is
"Your Transaction password has been enabled. Please go to Forgot password-online reset of password, in the login page before login and generate the password online by selecting generate OTP."
but when I try same, showing
"[96106] You do not have access for performing transactions, Kindly reset login password alone."
Poor service, Wrong information they provided me and also they provide wrong information to public.

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Karnataka Bank customer support has been notified about the posted complaint.

Dec 19, 2016

Updated by Roni Munshi I am Roni Munshi, Acc no. C/A [protected] (Amtala Branch) West Bengal, firstly I applied for internet banking, they provided me view facility, not transaction facility, I informed to bank branch and customer care, they did not respond, after 6 time requests they sent a mail that is
"Your Transaction password has been enabled. Please go to Forgot password-online reset of password, in the login page before login and generate the password online by selecting generate OTP."
but when I try same, showing
"[96106] You do not have access for performing transactions, Kindly reset login password alone."

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Comments

suganthi C

from Morena, Madhya Pradesh

Hi Mam/Sir,

I have did a transaction of 948.00 Rs with ECOM-IBIBO GROUP PVT LTD and got Failed Status on 17/12/2016. But Money detected from my account. Could you please check and help me.

Name : Suganthi C
Account No: [protected]
IFSC :KARB0000794(Vellakovil)
Debit card :[protected]