Karnataka Bank — Amount debited for Defective transaction but not credited

Address:Bangalore, Karnataka, 560027
Website:Karnataka bank

Sir/ Madam

I am having SB account in Karnataka bank kh road double road branch
On 31/01/2017 by using money click net banking I did a transaction for which amount of rs 14000 debited for failed transaction, but still Amount is not credited to my account and there is no response from customer care
Claim ID is 264046
So request to look into this and solve issue
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    Karnataka Bank Phone
    +91 82 4222 8222
    +91 80 2202 1508
    +91 80 2202 1507
    Karnataka Bank Address
    Post Box No. 599.Mahaveera Circle, Kankanady, Dakshina Kannada Dist., Mangalore, Karnataka, India - 575002
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