Address: | B.C road Dakshin Karnataka |
This is to bring into the notice of the management regarding the behavior of your female staff posted at B.C Road D.K branch .Who handles the fixed deposit department. Recently when I had been to the F.D renewal which was of 1 year period, they asked me to leave and collect tomorrow, When i visit the branch next day to collect they had created for 10 years, and they were giving lame excuses, again when I asked to change for 1 year they asked me to leave and collect tomorrow and when I visited next day to collect, Next day I see the F.D been made for 555 days despite my specific request to make it for 1 year .Hence I had to make numerous visits to the bank to get my money renewed .This usually happens with this employee who is poor in handling the customers and have anger issues .This made me to rethink the decision of making a F.D at your bank .Hope the behavior issue gets solved out and helps you to retain many customers. Was this information helpful? |
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