Karnataka Bank — imps failed -not refund

Address:

Coimbatore, Tamil Nadu, 641018

Hi Sir/Madam,

I have transferred Rs.8000 today morning KBL to Kotak bank and i have received time out issues from KBL bank and five mins again one message received from KBL form your amount debited Rs.8000, So i did'n refunded for my account .

When it will refund amount credit ? Today i have raise the complaint for KBL bank but no response from KBL Bank .

Thanks,
Pradeep