Karnataka Bank — Money struct while deposit by machine

Address:

Karnataka Bank,Channapattana Tq,Ramanagar District.

Hi Sir/Mam

I am Ragini C D, Yesterday I have tried to deposite 3000rs amount to my bank account by using karnataka bank atm machine Channapatana, 500 note 2 and 2000rs note one, but two 500rs notes got rejected and it takes 2000rs note inside of the machine.and then it shows server error message and amount not credited to my account also.and then i just go to the bank and raised the comaplint he told me that, you will get back your money within 24 hours but its already 2 days over and today is a third day still i am not getting any amount.please rectify my problem.

Date of the incident:[protected]
account Number 1432...607901

Thank You.