Karnataka Bank — regarding the rude behaviour of one of the staff of karnataka bank, beliaghata branch, kolkata

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Kbl

I am a savings account holder of the karnataka bank, beliaghata branch, kolkata. There is a lady clerk, naming "sweata" in the bank whose behaviour with the customers is extremely rude, she is impolite & doesnt know how to deal with the public. Ms. Sweata treats every one with disrespect. I feel extremely humilated by her behaviour when ever i visit the bank. Moreover her full name is not being disclosed by the bank staff which i needed for lodging a complaint.