Karnataka Bank — send money not yet received in karnataka bank account

Address: 561204

Website: Www.karnatakabank.co.

I sent money from airtel payments bank to karnataka bank. Since the transaction was successful from airtel the money was deducted but the deducted amount was not received by karnataka bank account. Now airtel bank is saying the transaction is successful and they cant help while karnataka bank is saying that the amount is not received in your account... Then where did my amount went please help me transaction id:[protected]
Upi reference no:[protected].