Karnataka Bank — Timed Out transaction ,still deducted money from my account on 20/02/2022 , no refund yet,

On 20/02/2022 Karnataka Bank debited 2000/- Rs from my account for timed out transaction. From that day till now they gave no resolution regarding that, from their customer care team to Branch employees noone it is more than 5days they didn't refund my money. I am feeling very helpless, I don't know whether they will reverse my money back or not, worst banking service