Karnataka One / Bangaloreone — Threatening and rude behaviour

My self prasanna, raising this complaint against Bangalore one, HSR layout parangipalya centre
rude unprofessional behaviour of staff, staff name akshata she is acting like mini rowdy she don't have knowledge and respect to others and don't know to spk with elders as my mom was also present there, i went to service for adhar card at 4.45 pm, i didn't know the working policy here, they say 40 ppl only daily they serve but when I cal help line they said daily 50 ppl, and this staff says 40 and how wil we know that 40 ppl is over r still pending, and this lady akshata when I am requesting to enrol my kids adhar she is not ready to do any wrk at 5 clock she says office hours close but actually hours is till 6, they are here spending time n take salary.when i said still one hour time there for closing she say to see notice board and in notice board it is written till 6 pm service available and there is no notice that only 40 ppl wil be served, when I ask that she say we can't work and when I started to ask why, she says she wil call local boys if we agru, i said call whomever u want as I am here born n bought we know how to handel this type to rudeness, and what type of behaviour from the staff who is there to serve public, when I started calling police station for this, she called police station and she started telling we r showing rudeness, this is totally lie and this type of rudeness need to be stop in public serving and her behaviour wil lead to serious action in future and the attender there present knows that staff lady behaviour is not gud but they don't have any choice need to support her. Bangalore one in HSR are uneducated rowdies are sitting here as staff, she used so much bad words for my mother, her language is not so gud, when I said I will complaint she chalenge me complain who i want no one can ask her itseems, please take action against this.