Karnataka State Open University — Degree and provisional certificate Not received

Hi KSOU
I have Not received my degree & Provisional certificate I have completed my B.Tech in 2014 my enrollment number is 11SF1LBTME0863, I have attached my 8th semester mark list, kindly provide me the certificate or else kindly confirm is this fake or original

Thanks & regards
Muthukumaran
Mobile no.[protected]
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