Karnataka State Open University — degree transcript required

Address:

Mysore, Karnataka

I'm calling since last week to ksou registrar and administration office to enquire how to apply for transcript as there is no info on their website, but none of the calls are answered, even email to vc is also not responded. A reminder mail was also sent, but no response received till now. I stay out station and not possible to go to mysore to do all enquiry. Can ksou guide me how to apply transcript. Also would request ksou to update all steps for transcript detail in their website.