Karnataka State Road Transport Corporation [KSRTC] — 2 hour late and dropped wrong location

KSRTC Bus PNR: J85420986, DOJ: 15-Nov-2021 12:15, 1000POCBNG, Bus No : 2491, Crew Mobile No:[protected].

The bus droped us 2 hours late and departure at wrong location without communicating to us. My drop location was at Majestic and i I had to catch metro and reach my home at Nagasandra metro. The driver droped us at Shantinagar without communicating before. It was raining heavy and we did not get any OLA. I and my wife had to wait for 1 hour in bustop and rush home in rain. This particular crew members have done this many times is what I heard from fellow passenger. Please take action on this