Karnataka State Road Transport Corporation [KSRTC] — about language and conductor language and behavior

Website:

www.ksrtc.com

Today i. 3rd january travelled from konanur to hassan and i have carried 24" tv, for that conductor charged 2 units luggage charge but in your website it shows max 1unit for 25 ltr box, but my box not that much, at tv unit box itself they specified 20ltr capacity and 4.5 kg. For asking that conductor was behaved rude and collected 2units charge. I request you to train your staffs about there behaviour and company rules.
Before this i arrive from konanur is different bus but this bus conductor didn't ask laguage money and this bus was had starting issues so we all passengers claim another bus from arakalgud
Ka13f-1956
Ramanathapura gataka