Karnataka State Road Transport Corporation [KSRTC] — About rash driving and misbehavior with passengers

Address:

Sree rama reddy, Salagunda post, Sindhanur taluk, Raichur District.

Dear sir/Madam

My wife with 2 children's travelled from Guntur to Sindhanur on 17th may 2023 With ticket PNR Number H93744758, Bus No: KA37 F774. I regret to travel in KSRTC Due to rash driver who consumed alcohol and drive the bus very rashly and even almost hit the trucks coming in opposite direction twice and also quarreled with a truck driver once.
Even the ticket collector argued with my wife after boarding the bus for not booking a ticket for my son who is 5years and 10 months old. I went to pick up my wife and children from bus stand at Sindhanur on 18th may 2023 morning and complained at bus stand about the issue but the staff at bus stand supported the driver and abused me. this type of harsh behavior is becoming common in KSRTC bringing shame to the organization and our state as-well.
I wish you would look into this matter seriously and take corrective action to safe guard the passengers lives, public property and the Organization pride.