Karnataka State Road Transport Corporation [KSRTC] — Amount was not refunded

Address:560011
Website:www.ksrtc.in

I booked two seats online from Dharwad to Bangaluru which costs Rs.970.00 .
The Bus starts from Dandeli to Bangaluru at 09:30 Hrs. But when I went to bus station I came to know that The Bus was cancelled before 2 days, I didn't get even a single mail from ksrtc that bus was cancelled and still now I waiting for ticket money to be REFUND . Please Help me to get my money. I'll be attaching all details in the uploaded picture.

Transaction Reference No.:OB18805274
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information