Karnataka State Road Transport Corporation [KSRTC] — attitude of ksrtc conductors

Address:

Dakshina Kannada, Karnataka, 575 004

Dear sir/madam

I am mrs. Renee furtado, a regular traveller to and fro, between honavar and mangalore. The only buses that are available to take us to our destination are long distance buses such as to gajendragad, guddur, gadag, raichur, bagalkot, ilkal, guladgud etc.
Being a regular traveller i normally take buses between 5.30 to 7.30 from mangalore to reach honavar by 12.00 midnight. However every sunday i face this problem. The minute i enter these buses, the conductor either says there is no seat (Even if there are) or say that they are reserved or we travellers from bhatkal,, honavar or kumta should take other buses. They even say directly you can get down, we are going to take lot of time to reach etc. So many times i, a single female traveller have been made to get down from moving buses, just because i am a short distance traveller.

But what happened on sunday, august 25th, 2019 around 5.30 pm, was a little way beyond. There was some competitive exam, so there was a special bus arranged from mangalore to hubli - kushtagi. I got into the bus, the conductor politely told me to get down as it is a direct bus with no stop, i agreed got down and tried getting into the next bus which was waiting. It was a bus going to bagalkot, the conductor said it is full and not leaving immediately. I went to the enquiry counter and he showed me the guddur bus, no. Ka 19, f3371, the moment i entered, the bus conductor asked me which place am i going to, i answered honavar, he yelled at me saying, we are going to be late, we are going to stop at udupi, and for dinner again, then you all irritate us that it is going to be late, so please dont come. I ignored him and got into the bus. He issued tickets to everyone and left me out and in a few minutes sent me out of the bus saying cant you hear the announcement that there are other buses for honavar kumta. I got down aand went into the next bus going to gadag. The conductor despite of so many seats being available said that there is no place for me and 5 others travelling to kumta (Speaking hindi & malayalam). I got down very irritated and went to the enquiry counter. There i asked for help and the staff told me it is my right to sit wherever i want and travel. But when i explained to him about guddur conductors beheaviour in front of the same conductor, he again yelled and spoke rudely.
However as per the staff direction, i went and sat in the gadag bus and then travelled safely.

I am a person who prefers ksrtc buses because i am comfortable, but again and again, repeatedly, along with other passengers, we travelling to kumta are made to get down and move from bus to bus. So this is my request
- is it possible to introduce new buses for us short distance travellers or
What remedy can you suggest so that we are not harassed by the conductors. Who prefer long distance travellers.

Waiting for your reply

Thanking you
Ms. Renee furtado
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