Karnataka State Road Transport Corporation [Ksrtc] — Bag missing in Bangalore Chennai Airavat Club class bus

Address:603204
Website:Karnataka state Transport Corporation

Me, my husband and our friend travelled in airavat club class bus on 28th august 2016. (ksrtc bus : pnr :j60426611, journey date :28-aug-2016 23:00, trip code :2243bngchn, bus number :1580, depot :shivamogga, crew mobile no:[protected]). we had seat numbers 26, 31 and 32. we boarded the bus at around 23:15. we had 3 bags and a suitcase. we placed the suitcase in the compartment below the bus and back pack was placed in d luggage tray inside the bus. (right above our seat). we slept around 12:30pm. 5:25 pm i woke up from my sleep to find the bus entering the koyembedu stand. we stood to get our bags and to my surprise i found that one of my backpacks were missing. immediately my husband went to the driver to report the incident while me and my friend started searching. but the driver and helper was in no mood to listen and was in a hurry to ask passengers to get down. initially we thought somebody had unknowingly taken the wrong bag. but then immediately one of our co-passenger also raised alarm saying her suitcase also placed on the top luggage tray is missing. we asked the driver whether anybody had got down before koyembedu bus stand and he said everybody had got down at koyembedu. but then i had noticed that the person who was sitting right behind me was not there when i woke up. when i asked about that he said he got down at poonamale (place before koyembedu). we felt that the driver and helper was just trying to avoid us.in fact they were proudly saying this is very common in chennai bangalore buses and the previous trip 4 laptops were missing. if this is a common thing then the bus helper and driver should be more alert. we did not see any pro activeness in them even when my husband went and told him. he seemed least bothered. my bag had items worth around rs8000. i remember that the bus had stopped around 15min at a petrol pump at night 3pm (had woken up from my sleep then). but i did not check my bag then because not in my wildest dream i though my bag would get stolen. when we pay so much money and travel in airavat buses there is a minimum safety we want to be assured off. i think the bus crew is also supporting the criminals. i request you to rake action against them and help me find my bag.
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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