Karnataka State Road Transport Corporation [KSRTC] — Bus conductor not call us right time

My name is Nagesh I booked Bus tickets form gagavti to bidar but the conductor didn't call call at right time
departure time was 9:45 pm he called us on 10:35pm near some were else 10km after
he says that take a auto rickshaw and come to me he does call us in BUS STAND we auto rickshaw to him by paying 300rs to him so I request you what I suffered should not be suffered anyone so please take a action against him my PNR STATUS IS H84649924
And BUS CONDUCTOR NO IS [protected] date at[protected]
At 9:45pm it's my humble request to take action against him