Karnataka State Road Transport Corporation [KSRTC] — Bus did not stop to pick up passengers KA09F4728

Dear sir /madam
I have a complaint regarding driver of the bus with registration number KA09F4728 which heads towards gonikopalu to madikeri via ammathi murnad around 3.45pm bus will start from Gonikopalu and as per driver he says he stops only bus shelters and in any other places he will not stop to pickup or drop the passengers and the same thing happened to us on 24th Feb 2023 we two ladies where waiting for the bus and the bus arrived on time at hosur jedi temple road bus stop we signalled with our hand to stop the bus to pick up us bus the bus moved with very high speed refusing to stop with no other option we had to catch the same bus because it was the last bus in that route to reach murnad latter we decided to catch the same bus with our Jeep from nearby town and we successfull to overtake the bus after 1km and I signalled to stop the bus driver to stop the bus pick up the passenger but again he overtook us and moved with very high speed latter we decided to go Ammathi which is around 3km and catch the bus and at ammathi bus stand I questioned the bus driver for not stopping the bus to pick the passengers driver was rude on me and he answered me we cannot stop the bus at every road to pick you people come and stand at the nearest shelters and their is only 4bus shelters from gonikopalu to ammathi around 12km route and as per me better to walk to nearby town than to walk to nearby bus shelter because both are of equal distance and requested the driver not to create nonsense without stopping the bus many age old people and labourers are depending on the last bus and if you don't stop it will create trouble but he was not ready to listen
Latter while paying bus ticket amount that's from ammathi to murnad again conductor told us we don't enter murnad bus stand we directly turn towards madikeri road from murnad again argument started and finally agreed to go murnad bus stop.
And now I have a question do we need to wait in the bus shelters only and if the answer is yes then no use of bus in that route for around 3km their is one bus stop
And it's a rural road usually have their houses around 1-2km inside from main road and it will definitely difficult to reach the main roads and again if the last bus won't stop that to in emergency situation what shall we passengers do
And this is happened many time and many time we have warned the driver not to repeat this in this route because it's a rural road .

Kindly take this matter seriously and please change the driver and conductor for this route and please warn them not to repeat the same and serve the passenger better because of such indecent driver the name of KSRTC will spoil
I think you can understand the issue

Thanking you
Aiyappa K N
Hosur village
Ammathi

Please note I have raised a complaint few minutes back in the same portal in which I have mentioned bus number wrongly as KA09F7428 which is not correct Please read It as KA09F4728 And take action on this bus driver and conductor