Karnataka State Road Transport Corporation [Ksrtc] — Bus left without me

Travel details
Dec 22, 2021. Karnataka Sarige Bangalore to kundapur bus left bangalore at 8.35 am . I was the only person on bus with a reservation..Seat 4 behind the driver
Bus halted at kunigal bus stand and i went to the urinal. When i returned barely 3 mins later, i realized bus had left with my bag on board

Brought it to the attention of the station master at Kunigal. He was dismissive and said catch another bus and go. Few mins later got a call from conductor. He told me he was at empire hotel less than 10 km away. I told him.i will get an auto..took me 5 mins to take an auto becos other buses refused to drop me for the short distance. When i reached empire and called conductor he told me to come to hotel vaishali at yediyur bypass.

The auto drove and drove on the highway...finally i found the bus outside Vaishali hotel. This was 30 km rrom kunigal

Disappointed to see lack of passenger care. The conductor did not bother to check whether the 1 person with reservation was onboard nor did he feel it necessary to wait when he realized he had left me. He drove futher for another 20 km on the highway!
Shelled out rs 500 but thanked the auto driver

So much for passenger care, service attitude from ksrtc. Horrific.
Was this information helpful?
No (0)
Yes (0)
Dec 24, 2021
Updated by Prakash1370
Am not sure if complaints get addressed on this forum? There is no acknowledgement.
Complaint comments 

Comments

Forgot to mention i had reservation for dharmasthala.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information