Karnataka State Road Transport Corporation [KSRTC] — completely wet sleeper seat in ac sleeper bus

I am travelling in a/c sleeper bus, belgaum to mysore with my family (8pm bus on 17th august 2019, trip code :2001bgmmys, bus number :2083, depot :belagavi). One of the seats is completely wet, conductor told that probably while washing the bus the window was not closed. How one can be so careless, why there are no standatd procedures for washing the bus. How the washing people can be so insensitive. How to travel in the bus whole night in such condition. We pay thousands of rupees for comfortable travelling, and thiis is the service we get from irresponsible, careless, apathetic, insensible, cold people from ksrtc.
Any concerned authority is reading this forum? Can i expect a reply?