Karnataka State Road Transport Corporation [KSRTC] — Didn't stop at the designated stop

Address:

Maddur

KSRTC is to provide service to people but few reckless driver/conductor stops and pickup wherever they want as per their comfortable. And I experienced it today.
This KA-09-F-4370 Kuvempu nagar KSRTC bus driver didn’t stop at the Bangalore university gate stop.
when asked he said he will stop only if he gets red signal at that junction.
There is ksrtc stop board at that junction itself.
And he was supposed to go via kumbalgud but he took flyover and this caused some poor guy to get down on the flyover out of nowhere.
Please ensure strict action or give proper instructions to them and abide by the rules.
Ticket has been attached for reference.