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Karnataka State Road Transport Corporation [Ksrtc] — driver threatening the passengers that the bus will leave before the departure time

This happened on the ac sleeper bus from tirupati to bengaluru (On 18th march 2018, departure time of 23:00). The driver was rude and threatening. He called me at 22:47 and told me that the bus was leaving. When i tried to tell him that the departure time was 23:00, he cut the call. He flat out told me the bus was leaving when i called again and cut the call again. This behavior of his was scaring me as i didn't want to lose my bus. The bus is supposed to depart at 23:00 and not before. He then cut the call multiple times when i tried to convince him to stay at the station for a few minutes as i rushed to the bus station. There again the same pattern continued where he didn't lift the call and misguided us regarding the platform. I was alone with my father there trying to find the bus, calling him and him repeatedly telling the bus was leaving and cutting. Finally, i found the bus at 23:02 and he yelled at me when i informed him the bus departure time was 23:00. He was flat out rude and such behavior shouldn't be condoned by the ksrtc. The best solution for this is for the corporation set up fixed rules wherein the driver can't misbehave with the passengers (Example: threatening them that the bus is leaving before the departure time).
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Yesterday I have booked bus to Mangalore @ 11:11 PM but we have waited till 11: 20
Then TC told that bus has been cancelled and we ll be clubbing 11:34 bus together.
If the bus is not there why should they open booking for that particular time...this very careless and effortless...I need some explanation why that bus cancelled.

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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107