[Resolved]  Karnataka State Road Transport Corporation [Ksrtc] — For refund of bus fare and complaint against bus conductor

Address:no 30 10th cross 1st main road rajgopal nagar peenya 2nd sage bangalore 560058

Respected sir, I am N.Janakiraman yesterday i reserved a ticket in ksrtc PNR NO J86761233. my wife and i were traveling in the bus at midnight 12.00 am bus conductor found the luggage we were carrying and asked what it was and we said that it was ground nut oil which was 15 ltrs.immediately the conductor said we are not suppose to carry that luggage with us.he forced us to get down from the bus in vaniyambadi and we were helpless and we had to get down from the bus. So after an hour I got a tamil nadu bus and i reached my destination. Today i searched in your official web-site about luggage details there in prohibited luggage they have not mentioned about cooking oil.they have mentioned agricultural products can be carried with luggage charges.This is not a fair decision taken by conductor at night time if i had no money with me how can i reach my destination so i kindly request you to look into this matter and re-fund my fare charge as i was forced to get down from the bus without completing the travel.. We request you to take action on the conductor who forced us to return the ticket and get down from the bus but we did not accept to return the ticket .I have attached the ticket copy for your kind consideration.Thanks & regardsN.Janakiraman
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Mar 25, 2022
Complaint marked as Resolved 
I am N.Janakiraman on 22nd march i filed a complaint on ksrtc bus conductor regarding luggage issue . My ticket PNR NO J86761233, today the bus conductor himself made me a phone call and apologised to me regarding the inconvenience happened that day and made sure that this kind of incident will not happen again to other passengers.So thereby he has understood about his mistake so I kindly request you to not take any action on him and withdraw the complaint filed. My sincere request is to update in you KSRTC website regarding the luggage that can be carried and prohibited luggage not to carry. Thank you
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
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    Karnataka State Road Transport Corporation [KSRTC] Address
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