Karnataka State Road Transport Corporation [KSRTC] — Found a pest in Dhaba food

Address:

Kalaghatgi

I was a traveller of KA63F0144 Hubli to Vijayapur at 7.pm on 29/11/2021.
Bus was parked for dinner at Mamatageri dhaba named Amar Dhabha.
As we have 15 minutes break, Bhabha service is too late and food quality was too worst. And I found some pest in which they served me. And I brought it to notice of Hotel owner.
He was an old age man. He replied that "Kabhi Kabhi hota hai sir" without any hesitation
When the Dhabha is worst why do you stop there in such a terrific place for dinner at night time?