Karnataka State Road Transport Corporation [KSRTC] — I'm complaining about rude and arrogant bus staff

I was trying to board a bus from Mysore road metro station to RR nagar. The bus should be having the number 215 but as I wating for long and couldn't find any bus, I asked a KSRTC bus without any number. The driver barely moved his head and said yes (supposedly) but pointed his hand to right with is the road to Banashankari. As I couldn't get a clear answer from them, I tried to get out of the bus but the driver moved the bus forward leading me to fall down on the road. I don't accept such irresponsible behaviour from KSRTC service . Despite causing me physical harm, the conductor even had the audacity to yell at me. I demand all the KSRTC staff to be polite and respond respectfully to passengers keeping their safety in their mind. Also the bus should be labelled properly as non Kannada speakers find it difficult to board one.