Karnataka State Road Transport Corporation [KSRTC] — improper stops for lunch breaks.

Dear sir,

My name is kubendranath bg. My age is 73 plus years. I am a citizen of bengaluru since my birth. I studied in bengaluru, served for 42 years in hal, bengaluru, and presently staying in a. E. C. S layout, bengaluru-560037.

Regularly me and my wife smt. Jayalakshmi visit horanadu, chikmagalur dist. Every year during september.

As usual, this year also on thursday the 20th september, 2018, me, my wife (70 years) and other 6 family friends (Above one lady of 59 years and other 5 are of more than 65 years) travelled in 7-30 hrs. Ksrtc bus no. Ka57 f 2546 to horanadu. The bus driver and conductor was polite and friendly behaved. We had our breakfast in the bus. The bus reached & stopped in beluru bus stand at about 13-30 hrs. We requested the conductor for the lunch break. He refused and told that he will allow us to have the lunch at moodgere. The bus reached moodgere at 14-30 hrs.
Six out of we eight are diabetic patients. We were very hungry and could not consume sufficient food.

On 21st september, 2018, we travelled in 9-30 hrs. Ksrtc bus no. Ka57 f 2546 from horanadu to bengaluru. Again, the bus stopped at beluru at 13-45 hrs. We requested the conductor to give time to have our lunch at beluru. He said in another 15-minutes, he will stop the bus for lunch break,
But, he stopped the bus at 15-15 hrs. At some place. We could not get proper food. All the few items were cold. We questioned with the conductor why he has not stopped the at belur at 13-30 hrs for lunch. Politely both the driver and the conductor answered that they were instructed by their higher ups not to give lunch break at beluru and to give at other place.

Further we have not discussed and told him that we will contact the ksrtc people..

Sir, every year we visit horanadu sree annapoorneshwari temple during september since 1980, earlier we use to take our lunch in the hotel in beluru bus stand. The quality was good. About6/7 years back we rented a ksrtc bus, about 50 devotees visited horanadu. On the way we all the 50 passengers had lunch at beluru bus stand hotel. The hotel owner given a very good service. Food was also of good quality. He had charged rs.43/- insted of rs. 45/- oer lunch.

At last, me and our friends request the management of our (Namma) ksrtc to provide lunch break at beluru only not at any other place.

We have very good opinion about namma ksrtc.