Karnataka State Road Transport Corporation [KSRTC] — karnataka state road transport bus service not maintaining time schedule.

Address:

Karnataka State Road Transport Bus Service., 585102

Sir,
I am Shivasharanappa, I booked a ticket, for journey date 27/11/2019, from Mumbai to Kalaburagi boarding time 1600hrs at Mumbai and arrival time will be 0455hrs on next day.
I have to attend an important work on 28/11/2019, I thought it's better to travel by government enterprise bus service, but it's an worst experience that the bus is operated like an city bus and not maintaining any given time schedule.
I requested the driver Mr. Mohamed Gouse sab, who is operating the bus to please maintain the time. His feedback was very worst and he quaralled with me .
But after hard talk by driver, it is understood that daily it will be operated in this fashion only.
Necessary action to be taken in this regard and compansation should be given to passengers, for wasting thier valuable time.
And also proper training to be given to driver, how to behave with fellow passengers.
Hope necessary action will be taken in this regard