Karnataka State Road Transport Corporation [Ksrtc] — ksrtc bus pnr : j81637276 driver of this bus falling asleep while driving

Address:

No 3, Sai Vihar Apartment, 10th Main, 4th Cross, GURURAJA LAYOUT, Banashankari 3rd Stage,, 560085

My son and i traveled to coorg in ksrtc - airavat club class 8 am bus from bangalore to kushalnagar on saturday, 15th feb 2020.
This was one of the most scariest bus ride of my life as we found our driver falling of asleep while he was driving.
My son noticed this as we were sitting in front seat 3 & 4. I was so scared i immediately asked the driver to stop the bus and wash his face. He said he did not even have water to wash his face. When i said i can give him, he said there is a hotel close by and he will stop there.
I kept talking to him after that and asked him how he can be so irresponsible and can kill us all. He said the department is over working him, he is not given enough time to sleep well as his duty ends late midnight and starts at 7 am.
The funny part is, it was a one man show. He was the only man collecting tickets, loading the luggage and driving the bus. He had lots of advantage due to this as i could see he was making money from some passengers who wanted to get down in the middle of the journey. He was also letting fruit sellers in ramanagara to enter the bus and sell so that he gets free packets of pineapple and cucumber to munch on.
He was driving the bus at 40 and 60 as he was feeling sleepy. Bus left the station on time at 8 am but i reached kushalnagar only at 4.15 pm, yes there was a traffic jam till kumblagode as there was a minor accident and we wasted 1 hr 20 mins.
He even rammed into a scooter near hunsoor as he could not apply breaks at the right time as he was falling asleep. Luckily nothing happened to the lady in the scooter.
Kindly look into this matter very seriously and remove this driver from this route and never put him alone as he takes advantage of it. At first he was constantly on the phone talking to his family members about some money lending problems. Talking on the phone is also dangerous. He is too old to do a one man show too.
If this is not resolved and i see him again in that bus, i am taking up this complaint to the next level and will be using other social media too.

Bus number was : ka57f1823
Crew mobile number [protected]