Karnataka State Road Transport Corporation [KSRTC] — late arrival and no proper communication

The buses from kumbakonam to mysuru buses are not following the time and they are always late and not arriving at the proper time if we call for the information to the contact provided all of them are responding and telling not to contact again and many of them are not picking up the phone calls and proper responding is not there from the driver team. Also if possible add few more buses from trichy so that it would be convenient.