Karnataka State Road Transport Corporation [Ksrtc] — Misbehave/insult to sr citizens

Resp sir, I sr citizen traveled from KGF TO BLR by bus No KA07F1556 on 19/10/23 at 18:37 hr. I provide my aadhar card for Sr citizen ticket. Conductor told me ladies 60 yrs and gents 65 yrs to avail sr citizens. I show the rules also. But conductor denied to accept and insulted me in front of bus passengers. I was feel very bad. Sir, I am an ex army officer. Request instruct conductors to behave properly with passengers. Thank u sir