Karnataka State Road Transport Corporation [Ksrtc] — refund - bus availability from kottigehara

Hello,
With respect to the below journey, no bus was allocated from kottigehara and was asked to board from chikmaglore/aldur. You put me in such a situation where i cannot travel that late., no transport available that late, no safety. Why do you issue tickets when route is closed. I missed the bus as you have problem with the route. I want my refund. I am claiming for the second time and hope you address it in a right manner and choose not to cheat passengers.

Ksrtc journey reminder alert: pnr:j79079432, tripcode:2115haobng, doj:29/09/2019, deptime:23:00, "org"kottigehar, "to" desn:bengaluru, boardingpt:kottigehar, class:non ac sleeper, seat:10, passname:gana.
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Oct 22, 2019
Updated by Gana Srikanta
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
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    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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