Karnataka State Road Transport Corporation [KSRTC] — Refund Not Received for Cancelled Ticket

Address:

Bengaluru

Hello Sir/Madam,

I have cancelled a KSRTC ticket with PNR Number: J89710670 on 04th of October, 2022. The payment for the ticket has been done through Google Pay and I have not received the refund of Rs.1600/- yet. It has been 12 working days/ 16 days since the cancellation of the ticket and I did send emails to the [protected]@ksrtc.org and never received any response. I called both the helpline numbers and no one picked up the call. Nowhere there is an option to know the status of the refund.

The OB reference number of the transaction is OB51371514.
Email ID: [protected]@gmail.com
Date of Cancellation: 04th October, 2022

Still looking for a refund and a response.

Regards,
Siddardha Hejeebu