Karnataka State Road Transport Corporation [KSRTC] — refund request for discontinuing journey due to indefinite late.

Address:

No. 97, NAKSHATRA, 4th Cross,Sharada Nagara, G K V K - Post, Bangalore - 560065, 560065

I was travelling with my wife and daughter (03 Full Tickets) from PANAJI (GOA) to HUBLI on 22/05/2019 at 07:00 Hrs in a NWKRTC bus (Pics attached). After 02 hrs i.e around 09:00 Hrs bus was stopped in Ghat section (approximately within one Km from Karnataka Border). There was an accident between a lorry and a Car resulting blockage of Road (Pics attached) . There was no enough space to move buses from either side. The space was very congested and only LMVs were able to cross that accident spot and move on. The blockage could be cleared only with the help of a crane and might take 4-5 hours or even more.
I had booked flight ticket from Hubli to Bangalore (Pic attached), I was not having sufficient time to wait for long hours. I had requested Conductor of the bus for refund and he was helpless in this regard. I had paid Rs 633/- for three tickets (Pic 1) and performed journey for 02 hours as mentioned above.

We requested one of the car owners moving towards Karnataka and took drop upto Belgaum.

Then we travelled from Belgaum to Hubli by one more NWKRTC bus by paying rs 345 for 03 tickets (Pic attached).
Now I request your goodself to consider my genuine reason and arrange for refund of ticket amount for the untraveled portion only. Refund can be sent to my Bank account. details available in the cheque attached.
I am enclosing (attaching pictures as proof of above statement).
Thanking You Sir,

Your's Truely

Raghavendra Rao H
Mob: [protected]