Karnataka State Road Transport Corporation [KSRTC] — Refund request for non operated bus

Address:

Bangalore, Karnataka

Hi,

I booked an online ksrtc sarige bus ticket to travel
From coimbatore to bangalore
Journey date & time: 05 sep'16 @ 21:35
Tripcode: 2135cbtbng
Pnr: j60454910
Bus no: 9104

We boarded the bus, but as soon as we travelled for 5kms, bus had some problem and it was stopped and not operated.

No alternate bus was arranged.
So many people (Including women and kids) were there.

We were asked to find alternate arrangements by ourselves and the driver / conductor informed that ticket bookings made online will be refunded to bank account.

I request the concerned authorities to take necessary steps to refund the booked amount for all the on-boarded passengers.

Also, some mode of alternate arrangements has to be done since it was a long weekend, almost every buses were full and we (Including women and kids) find very hard time in reaching our destinations at very late time with sleepness and tired.

Thank you