Karnataka State Road Transport Corporation [KSRTC] — Regarding seating uncomfortable issue

I am a single lady travelling from bengaluru to manipal bus And journey
details provided
" KSRTC Bus PNR: J92339231, DOJ: 05-Mar-2023 21:30, 2102BNGUDP, Bus No : F 3507, Crew Mobile No: [protected]. Happy Journey. From MKSRTC"
Initially I faced problem with placing My travelling Bag the conductor was so rude he didn't even guide me to keep where later on the passenger next to ME argued with conductor for the same and atlast he allowed to keep my baggage
The second thing was the seat handle was not IN good state it was broken to be slippery And the route I was travelling was charmadi ghat hence ghat section it was very slippery to me and skipped many times I asked the conductor to change the seating with one vacant seat but he told he need to sleep in that seat and refused
I don't know we pay a big amount for travelling in ksrtc and their is so many issues with seating arrangement and the person conductor is like I am not related to any thing happening inside bus he needs to sleep well very bad experience with KSRTC