Karnataka State Road Transport Corporation [Ksrtc] — requesting refund for bus break down

Dear concer.,
I was travelling from coimbatore (Departed at 10.28 pm ist) to bangalore on 23rd september 2019 and the bus got break down quite far away from krishnagiri around 3am ist 24th september. Since we are in the midway we didn't find any alternative ksrtc bus around and we have been left without any help and no response from driver and conductor as well and atlast we took a pass by private bus. This is highly frustrating as i should report by 6am at office and this happened. There is no proper maintanence and also they are not user friendly. Please initiate a refund for this request for smoother experience forth coming. Am already 3hours delay now.

Please find my ticket details below

* ksrtc m-ticket * from: coimbatore to: bengaluru psngrname: ajethkumar tripcode: 2228cbtbng pnr no.: j79059515 jnydate: 23-sep-2019 deptime: 22:28 seatno.: 33 class: airavat club class boardingpt: mtp road bs coimbatore platform: mtproad bs txn password: 3028. Please carry your photo id during journey. T&c apply. Visit www.ksrtc.in

Ksrtc bus : pnr :j79059515, journey date :23-sep-2019 22:28, trip code :2228cbtbng, bus number :ka01 f 9187, depot :bengaluru 4, crew mobile no:[protected]. Happy journey.

Regards,
Ajethkumar
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Sep 24, 2019
Updated by Ajeth Papu
Dear Concer.,
I was travelling from coimbatore (departed at 10.28 PM IST) to Bangalore on 23rd September 2019 and the bus got break down quite far away from krishnagiri around 3AM IST 24th September. Since we are in the Midway we didn't find any alternative ksrtc bus around and we have been left without any help and no response from driver and conductor as well and atlast we took a pass by private bus . This is highly frustrating as I should report by 6Am at office and this happened. There is no proper maintanence and also they are not user friendly.Please initiate a refund for this request for smoother experience forth coming.Am already 3hours delay now.

Please find my ticket details below

* KSRTC m-Ticket * from: COIMBATORE to: BENGALURU PsngrName: AJETHKUMAR TripCode: 2228CBTBNG PNR No.: J79059515 JnyDate: 23-Sep-2019 DepTime: 22:28 SeatNo.: 33 Class: AIRAVAT CLUB CLASS BoardingPt: MTP ROAD BS COIMBATORE Platform: MTPROAD BS Txn Password: 3028 . Please carry your photo ID during journey. T&C apply. Visit www.ksrtc.in

KSRTC Bus : PNR :J79059515, Journey Date :23-Sep-2019 22:28, Trip Code :2228CBTBNG, Bus Number :KA01 F 9187, Depot :BENGALURU 4, Crew Mobile No:[protected] . Happy Journey.

Regards,
Ajethkumar
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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