Karnataka State Road Transport Corporation [KSRTC] — Social distance

I booked 2 seats no.15 &17 for me & my mother from bangalore to davangere on dtd 05.09.2020 scheduled 5.30 am.. Our pick up at jalahalli cross.. But, when we entered into the bus no f1940.. One lady already occupied seat no16 as per conductor instruction.. But, when i asked he argued & don't know about social distance. Before further order, how can he overcross the instructions? When i booked the seats, clearly it shown the social distance on that day... This is for your notice for further action & disceplenary action against conductor. I believe ksrtc way of proceedings towards justice.