Karnataka State Road Transport Corporation [Ksrtc] — Unfaithful response and negligence

Address:

630561

Pnr :j64845010, journey date :13-jun-2017 18:16, trip code :1801mrimng, bus number :f 3329, depot :mangaluru 3, crew mobile no:[protected].
I am a frequent passenger of ksrtc. This time i had booked my journey from madurai to mangalore as per the above schedule. Due to some unseen road transport delay from my native place shivaganga to mattuthavani... I could not reached the pick up point by 4.36. But i did a pre request to the bus conductor on a phone call. I asked 10 minutes more to reach there... He did agreed and i reached at 4.45 to the pick up point. But the bus was left on time and we were asked to pick the bus at next bus stop i. E. Saravana bhavan or fathima college by auto... But he was deliberately left the pick up point without informing us and again asked to come to karur by 7.30. This indicacates his own irresponsibility and seems to be misunderstanding between employees. But because of them we lost the bus as well as the hope about ksrtc. I request you to kindly take action for the same.